At APHONES, we make upgrading your handset effortless. Whether you want the very latest flagship or a smart mid-range choice, our specialists guide you from first question to your perfect new device — no jargon, no pressure, just honest advice.
The Process
Upgrading your phone shouldn't be complicated. We've refined our process so you spend less time worrying about paperwork and more time enjoying your new handset. Here's exactly what to expect when you come to APHONES.
Call us on 0330 059 7104 or fill in our online quote form. Let us know how you use your phone, what matters most to you — camera, battery, screen size — and what you currently pay each month. No obligation, no commitment.
Within 24 hours, one of our specialists will contact you with a clear, tailored quote. We compare a wide range of deals and handsets so you don't have to. Every option is explained plainly, with full costs broken down upfront.
There is never any pressure. Take your time reviewing your options. Our advisors are available to answer every question you have, from data allowances and contract lengths to device warranties and accessories.
Once you're happy, we handle everything. Your new handset is dispatched swiftly, and we're available post-upgrade to help you set up your new device, transfer contacts, and get you using it straight away.
Start Here
Ready to upgrade? Our specialists are on hand to find the perfect deal for you. Just give us a call — no forms, no fuss, just real advice from real people.
Our specialists search a broad range of options to find the right deal for your lifestyle and budget. We don't rush you into a decision. Every quote is completely free, with no hidden fees or small print surprises — just honest, clear guidance from people who know phones inside out.
It helps to know your current contract end date, your approximate monthly data usage, and whether you prioritise camera quality, battery life, screen size, or something else. The more we understand your habits, the better we can match you to the perfect device and plan.
Absolutely none. A quote from APHONES is entirely free and carries zero obligation to proceed. We believe in giving you all the information you need to make the right choice — at your own pace, on your own terms.
Most quotes are ready within 24 hours of your enquiry. For urgent upgrades or specific requirements, call us directly on 0330 059 7104 and we can often turn a quote around the same day.
Mon – Sat · 9:00am – 6:00pm
Expert Knowledge
Not sure where to start? Our step-by-step guide covers everything you need to know before upgrading your handset — from checking your contract to choosing the right specifications for the way you live.
Upgrading before your contract ends can mean paying early termination fees. Log in to your account portal or call your current provider to confirm your exact contract end date. Most providers allow upgrades within the final 30 days of a contract without penalty.
Review your last three months of bills. How much data do you actually use? Do you call more than you text? Understanding your real usage prevents you from overpaying for allowances you don't need — or running out mid-month on a deal that's too small.
Modern handsets excel in different areas. Prioritise what genuinely improves your daily life: an exceptional camera for photography enthusiasts, a large long-lasting battery for heavy users, a compact lightweight body for portability, or a large vivid display for media and gaming.
Handset upgrades are typically bundled with a monthly service plan. Be honest about what you're comfortable spending each month. Remember to factor in any upfront cost for the device itself, which can significantly reduce your monthly outgoing.
Before switching handsets, back up all your data — contacts, photos, apps, and settings. Most smartphones offer built-in cloud backup solutions that make restoring to a new device quick and painless. Do this before you hand over your old phone.
You have the right to keep your existing mobile number when switching. Request a PAC code from your current provider — they must supply it within two hours by law. APHONES can guide you through porting your number seamlessly to your new plan.
Our upgrade specialists are here to walk you through every step of the process. Whether you have a quick question or need in-depth guidance, we're ready to help.
There is no automated system, no chatbot — when you call APHONES, you speak directly with a real phone expert who will take the time to understand exactly what you need.
Mon – Sat · 9:00am – 6:00pm
Common Questions
Yes, in many cases you can upgrade early. Whether it makes financial sense depends on your remaining contract term and any early exit fees. Our team will always calculate the true cost so you can make an informed decision — we'll never recommend an early upgrade that costs you more overall.
No. Your number is yours to keep. We will help you request a PAC code from your existing provider and ensure your number is seamlessly transferred to your new plan. The whole process is straightforward and typically completes within one working day.
Once your upgrade is confirmed, most handsets are delivered within 1–3 working days. For in-demand devices, lead times may vary. We will always give you an accurate estimated delivery date before you commit, and send tracking information as soon as your device is dispatched.
You are protected by standard consumer cooling-off rights. If you change your mind within 14 days of receiving your handset, you can return it and cancel the agreement. Our team will guide you through the returns process clearly and without fuss.
Absolutely. Trading in your current device can significantly offset the cost of your upgrade. We can advise you on realistic trade-in values and whether trading in through your new plan or selling privately is likely to give you the better return.
100% free, 100% no obligation. We provide quotes as a service because we believe informed customers make better decisions — and happy customers come back. You will never be pressured, chased repeatedly, or subject to hard-sell tactics. That is simply not how APHONES operates.
Ready When You Are
Whether you know exactly what you want or haven't the faintest idea where to start, APHONES is here to help. Get a free, personalised quote today — or simply call us for a no-pressure conversation with a real expert.